Terms of service
About these terms
These terms apply to purchases of vinyl records from Crossfade at crossfade.au and use of our website. Read them alongside the listing for the copy you are buying and our shipping, returns and privacy policies.
Crossfade is operated by Michael Perry Enterprises Pty Ltd as trustee for the Amarasingham Family Trust, trading as Crossfade, ABN 25 323 545 586.
Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited, including under Australian Consumer Law.
Records and condition
Our records are pre-owned, one-off copies or complete sets as described in each listing. Review the photographs, vinyl and sleeve grades, format and condition notes before purchasing. A listing’s description and photographs relate to the offered copy. If you need more detail, email shop@djmp.com.au before ordering.
Disclosed wear does not remove your rights if a record has a different fault or is not as described.
Prices and orders
Prices are in Australian dollars. We are not currently registered for GST and do not charge GST. Shipping options, charges and your order total are shown at checkout. Review the items, delivery details and total before paying.
Please provide accurate contact and delivery details and email us if you notice an error or need to request a change or cancellation. Contacting us does not guarantee that a requested change can be made. This does not limit any cancellation or other rights you have under Australian Consumer Law.
If we identify an error affecting your order, we will contact you to explain it and discuss the available options. We will not increase the agreed price or substitute a different record without your agreement. If we cannot supply an item you have paid for, we will contact you and refund the amount paid for the unavailable item and any delivery charge attributable to it.
Shipping
We deliver within Australia. Available delivery options and charges are shown at checkout. Please read our shipping policy before ordering. If your parcel is delayed, missing or arrives damaged, contact shop@djmp.com.au so we can help. Your Australian Consumer Law rights still apply.
Returns and order issues
We do not accept change-of-mind returns on vinyl records. Please review each listing’s condition and grading before purchasing. This does not affect your rights under Australian Consumer Law, including where a record is faulty or not as described. Read our returns policy for further information and email shop@djmp.com.au for help with an order.
Using our website
Use our website lawfully. Do not interfere with its security or operation, misuse another person’s information, or submit fraudulent or abusive material.
Website content and branding may be protected by copyright, trade marks and other intellectual property rights. These terms do not grant a licence to use that material beyond uses permitted by law or authorised by the relevant rights holder. Rights in record artwork, music, artist names and other third-party material remain with their respective owners. Buying a physical record does not transfer copyright in the music or artwork. Nothing in these terms limits uses permitted by law.
Updates and contact
We may update these terms for future purchases and website use. Changes do not alter the terms that applied to an order already placed, unless you agree or the law requires otherwise.
For questions about these terms or an order, email shop@djmp.com.au. Including your order number and a description of the issue will help us assist you.